Car Glow Return Policy

At Car Glow, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help!

Returns

You have 7 days from the date of delivery to initiate a return.
The product must be unused, in its original packaging, and in the same condition as when you received it.
A valid proof of purchase (receipt or order confirmation) is required for all returns.

Non-Returnable Items

Certain items are not eligible for return, including:

Opened or used products.
Products damaged due to misuse or mishandling.
Items purchased during clearance sales or promotions.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Approved refunds will be processed within 7 business days, and the amount will be credited back to your original payment method.

Exchange Policy

We only replace items if they are defective or damaged upon delivery. If you need to exchange a product, contact us within 48 hours of receiving your order.

How to Initiate a Return/Exchange

Email us at autocare@carglow.net with your order details and the reason for the return or exchange.
Alternatively, you can call us at 0335-1337501 for assistance.

Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or damaged.
For defective or incorrect items, we will cover the return shipping cost.

We value your trust and aim to provide a smooth and hassle-free return process. If you have any questions or need further assistance, don’t hesitate to reach out to us!

Email : autocare@carglow.net

contact number : 0335-1337501